Last updated: July 16, 2026
Privacy Policy
This Privacy Policy explains how Filip Reim, operating the GameHubVerse browser-gaming service at https://gamehubverse.com/, processes personal data when you browse the website, create an account, sign in with Google, play games, use cloud synchronization, view advertising, contact support, or make an optional purchase.
Who Is Responsible for Your Data
Data controller: Filip Reim, IČO 17461600, registered office at Lidická 638, 667 01 Židlochovice, Czech Republic. Full operator information is available in our Legal Notice.
How We Receive Information
- Directly from you: when you register, update your profile, submit comments or ratings, contact support, report content, or request a purchase.
- Automatically: through browser requests, security logs, consent choices, game sessions, error reports, and supported gameplay events.
- From sign-in providers: when you choose Google Sign-In, Google provides the account identifier and basic profile details required to authenticate you. We do not receive your Google password.
- From payment providers: Xsolla may provide order, status, receipt, refund, chargeback, and fraud-prevention information. Full payment-card details are handled by the payment provider and are not stored by GameHubVerse.
- From games and technical providers: supported games, Cloudflare, hosting, email, storage, and monitoring services may provide technical information needed to operate, secure, and troubleshoot the service.
Information We Process
- Account and authentication data: name, username, email address, password hash, profile image, email-verification status, login session data, and a Google account identifier where Google Sign-In is used.
- Gameplay and cloud-save data: game identifiers, save slots, progress, inventories, settings, revision history, timestamps, and technical data needed to synchronize or restore supported games.
- Purchase and entitlement data: product, game, price, currency, order status, provider references, receipt email, delivery and restoration status, refunds, chargebacks, and fraud-prevention records.
- Usage and analytics data: page views, game launches, play sessions, device category, browser, operating system, game build, supported gameplay events, feature usage, and errors. Optional analytics is activated only after analytics consent.
- Technical and security data: IP address, user agent, approximate location derived from IP, request timestamps, anti-bot results, security events, and logs used to protect accounts, payments, games, and the website.
- Community and support data: comments, likes, ratings, reports, support messages, legal notices, and any information you submit to us.
Why We Use Personal Data
- Contract and requested services: to create and secure your account, run games, synchronize progress, process purchases, deliver digital items, restore entitlements, and provide support.
- Legitimate interests: to secure the service, prevent abuse and fraud, diagnose faults, maintain reliable operations, understand aggregate performance, moderate content, and protect legal rights.
- Consent: for optional analytics, personalized advertising, and other processing where consent is required. You can change GameHubVerse choices through .
- Legal obligations: to keep records required for accounting, tax, payment disputes, consumer protection, lawful authority requests, and compliance.
Public Information
Usernames, profile images, comments, ratings, likes, scores, reports, or similar community activity may be visible to other visitors or registered users where the relevant feature is public. Do not publish your real name, contact details, or other sensitive personal information in games, comments, usernames, or public profile fields.
Advertising and Consent
Where advertising is enabled, Google or another configured advertising provider may process IP address, browser and device information, advertising identifiers, consent signals, page or game context, ad requests, impressions, interactions, frequency information, approximate location, and fraud-prevention signals. Personalized advertising is used only where legally permitted and after the required consent. If personalized advertising is unavailable or declined, contextual, non-personalized, or limited advertising may still be shown where legally permitted.
Before personalized Google advertising is served to visitors in the EEA, United Kingdom, or Switzerland, the live advertising setup must use a Google-certified consent management platform integrated with the applicable advertising framework. Provider consent controls may therefore appear in addition to GameHubVerse preferences when live Google advertising is activated.
Cookies, Local Storage and Similar Technologies
Essential technologies support login sessions, security, checkout continuity, consent storage, cloud saves, and core game functions. Optional analytics and advertising technologies remain disabled unless the required choice has been made. Detailed names, purposes, and retention information are listed in our Cookie Policy.
Service Providers and Recipients
We disclose only the data reasonably needed for the relevant service. Recipients may include:
- Xsolla for checkout, payment processing, receipts, fraud prevention, refunds, and chargebacks.
- Google for Google Sign-In and, where enabled under the required consent controls, advertising delivery and measurement.
- Cloudflare for website delivery, security, bot protection, and Turnstile verification.
- Hosting, database, storage, email-delivery, monitoring, and technical-support providers.
- Game publishers or embedded-content providers where technically necessary to operate a selected game.
- Authorities, advisers, or other parties when required by law or necessary to establish, exercise, or defend legal claims.
We do not sell personal data in the ordinary meaning of selling information for money.
Independent and Third-Party Games
Some games may be supplied or licensed by independent developers. GameHubVerse generally limits those games to the technical information needed to load and operate them. If a specific game independently collects personal data, provides chat or external accounts, embeds its own advertising, or redirects to another service, an additional notice or the developer's own privacy information should be presented. External developers are responsible for their own independent processing.
International Data Transfers
Some providers may process data outside the European Economic Area. Where required, transfers are protected through an adequacy decision, approved contractual safeguards, or another lawful transfer mechanism.
Data Retention
- Accounts and profile data: generally while the account remains active, followed by deletion or anonymization subject to legal records and normal backup cycles.
- Cloud saves: generally while the account and relevant game remain supported, or until the account/save is deleted.
- Consent choice: up to 180 days unless browser data is cleared or consent must be requested again.
- Pending checkout state: normally for the browser session or until the checkout is completed, canceled, or recovered.
- Purchase and accounting records: for the period required by tax, accounting, consumer, fraud-prevention, refund, and chargeback obligations.
- Support, security, and technical records: for a period reasonably necessary to resolve the issue, secure the service, investigate abuse, and establish or defend legal claims.
Deleted information may remain temporarily in protected backups until the normal backup cycle overwrites it.
Your Rights and Request Timeframes
Depending on applicable law, you may request access, correction, deletion, restriction, portability, or object to certain processing. You may withdraw consent at any time without affecting processing that occurred before withdrawal. We normally respond to a valid privacy request within one month. Where legally permitted because a request is complex or numerous, this period may be extended by up to two further months, and we will explain the extension. We may need to verify your identity before acting.
You may also lodge a complaint with the Czech Office for Personal Data Protection (Úřad pro ochranu osobních údajů) or another competent supervisory authority.
Account Deletion and Purchases
Account deletion may permanently remove cloud saves, profile data, and account-linked access. It does not automatically create a refund, and completed purchases cannot always be moved to another account. Limited purchase, accounting, fraud-prevention, refund, chargeback, and legal records may be retained where required. Contact support before deleting your account if a purchase-delivery or cloud-save issue is unresolved.
Children and Young Players
GameHubVerse is a general-audience gaming portal and is not intended for children below 13 years of age. Where the law in a user's country requires a higher age to consent to an online service or optional data processing, that higher age applies unless a parent or legal guardian provides legally valid authorization. Purchases must be made by an adult payer or with the payer's permission.
Security
We use reasonable technical and organizational safeguards, including access controls, password hashing, encrypted connections, anti-bot checks, payment-provider verification, and restricted administrative access. No online service can guarantee absolute security.
Changes
We may update this Policy when our services, providers, or legal obligations change. The current version and update date will remain available on this page. Material changes may also be communicated through the website or account email where appropriate.
Contact
For privacy requests or questions regarding anything covered on this page, contact us at [email protected].
